On Shared Hosting, Website Down. What To Do?

There are several reasons why a website goes down. Hardware failure, software crash, quota exceeded, permission issues, DNS issues, network issues, and billing issues.

If you are on a shared hosting environment and you have a high-traffic website, then that means you are using too much resources. Thus, making your site go down. Shared hosting is meant for low-traffic websites.

Do some checking and find out whether you are using too much resources based on your plan and their service terms. If in fact you are, even if you jump ship to other web hosts most likely your site will go down again. If you are not, then your host has a problem.

If you are using too much resources, the better solution to your problem is to move your site to a VPS. Mind you, there are two paths to choose when using VPS. Unmanaged and Managed VPS services.

Unmanaged VPS means your provider will deploy a VPS for you, setup according to specifications, and then leave the management to you. To put it simply, you take care everything software related problems, they take care of all hardware problems. Managed VPS means your provider will deploy a VPS for you, setup according to specifications, and then manage your VPS according to the level of management you are subscribed to.

That’s one of the painful truth when running a high-traffic website. You need to spend more on hosting.